iCognition Updates, Market Updates

Micro Focus Realize 2019 Invite

Micro Focus
MF Realize 2019
Software Solutions for Your Digital Transformation
Following the success of Micro Focus Realize 2018 held last year, we are thrilled to invite you to Micro Focus Realize 2019 – a free one-day software experience for business leaders and IT professionals.

The Information Management & Governance (IM&G) Forum now in its amazing 32nd year will be one of five dedicated Solution Tracks, where you can:

  • Learn about the latest Micro Focus portfolio and innovations
  • Hear from subject matter experts on the IM&G panel
  • Share best practices on the Secure Content Management suite (Content Manager, ControlPoint & Structure Data Manager)
  • Tune in to the always popular technical sessions and ask questions directly to our R&D and Presales team
  • Engage with global, regional and local Micro Focus executives
  • Get to know our trusted partners and network with your peers and industry leaders
Explore the entire software portfolio, see product demos, visit iCognition at our booth and network with experts and peers in the Solution Showcase Zone. Meet with our executives and product experts for a personalised session.

Ensure you Register now to the IM&G Forum Track!

This is an event not to be missed! Register today to reserve your spot!

Melbourne Tuesday, 28 May, Melbourne Convention Exhibition Centre
Sydney Thursday, 30 May, Sheraton Grand Sydney
Canberra Tuesday, 4 June, QT Canberra
Register now
iCognition Updates, RM Workflow

RM Workflow new release improves usability and audit control

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, today released RM Workflow version 1.39, delivering significant usability improvements consistent with the iCognition commitment to great user experience design, as well as improvements in audit control, workflow timeline management and tracking progress in workflows.

RM Workflow is a user-centric web interface built on top of the Micro Focus Content Manager (CM) workflow engine that is zero footprint and cloud ready with Office 365 online editing. The business processes are defined in CM, ensuring information security and audit capture, while RM Workflow delivers ease of access and use for end users. “IT departments love RM Workflow because it’s all server-side and avoids messy desktop rollouts”, said Nigel Carruthers-Taylor, iCognition Principal.

higher res diagram

“Importantly, workflow solutions need to automate and digitally transform business processes that are replicable, accountable, and easy to use. In this new release of RM Workflow we’ve married ease of use and compliance control, functions which are often at odds with each other, but with this product you have the best of both worlds. For example, the new version provides a nice visualisation of multiple people performing the same task simultaneously, or one at a time in a specific order, giving the user immediate feedback on where the task is up to, meanwhile audit and compliance just happens”, said Mr Carruthers-Taylor.

“The new version’s enhancements have been driven by client demand. Clients such as NSW Property and Advisory Group (PAG), an organisation of 900 staff within the NSW Department of Finance, Services and Innovation portfolio, use it to automate asset and correspondence management processes. There are currently over 300 active workflows within the system at any one time. Another key client driving product enhancements is NSW Department of Justice, who will use the new release to manage their Ministerial correspondence and briefings processes for a very large number of staff. Interestingly, we are also getting a lot of interest from the US market.”

RM Workflow not only delivers existing CM workflow functions in an easy-to-use interface; it provides additional value functions such as an analytics dashboard, Office 365 online editing, timeline management and other functions. For PAG a key function was to dynamically allow for multiple approvers in workflows: staff can enter as many assignees as they like when creating workflows, and RM Workflow dynamically generates additional approval paths for every assignee.  Previously this could only be achieved through creating multiple CM workflow templates, requiring staff to clumsily select the appropriate template each time.

Online editing

“The ROI on this product is excellent,” said Mr Carruthers-Taylor. “Not only is installing and managing it minimal effort, as it is server-based and does not require a desktop rollout, the product is totally configurable by the client, avoiding costly setup scripting or development, and the reconfiguration effort is minimal when business processes change. Returns are particularly good for existing CM clients, as a small investment unlocks the value of the pre-existing CM workflow functionality that is usually dormant.”

“Overall, RM Workflow delivers ease of business process interaction, while CM delivers assurance around the business process and compliance management. This solution increases the efficiency, quality and transparency of business processes, and helps enable your digital transformation,” said Mr Carruthers-Taylor.

iCognition Updates, Market Updates, MicroFocus Updates, RM Workflow, RM Workspace

iCognition selected for new DTA panel

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, announced today they have been selected as a seller on the Digital Transformation Agency (DTA) Software Licensing and Services (SLS) Panel. This panel allows Government buyers to easily procure iCognition’s solutions to digitally transform their IMG processes, including RM Workflow and RM Workspace, as well as Micro Focus products such as Content Manager and ControlPoint.

“We are now a seller of COTS Software and/or associated services under Category 2 of Software Licensing and Services (SLS) Panel (DTA-ICT-066),” said Joe Mammoliti, CEO. “This follows on from our recent announcement of our selection on the new Department of Defence ICT Provider Arrangement (ICTPA) Panel (SON 3520191) for Systems Integration, Application Services and ICT Services. The combination of these panels means Government can now purchase both software and services easily from iCognition via these two panels.”

The Digital Transformation Agency recently publicly launch the SLS Panel – DTA News.  The launch included a hyperlink to AusTender identifying the currently appointed panellists. The panel is built to be flexible, so as technology evolves new software and services can be added through future refreshes of the panel. The panel is now understood to be one of the biggest across government along with the DTA’s Digital Marketplace (which iCognition is also a member of) and the Defence ICTPA.

“We look forward to working with DTA and using this new platform for government to buy our offering of COTS software and associated services,” said Mr Mammoliti.

iCognition Updates, Market Updates

iCognition selected as Regtech Finalist

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, has been selected as a finalist for the second annual #AccelerateR Pitch Event at the #ACCELERATERegTech2019 at Doltone House, Darling Island, Pyrmont in Sydney on 7 March 2019.

“#ACCELERATERegTech 2019 showcases technologies that support regulated industries”, said Joe Mammoilti, iCognition CEO. “It is the much anticipated 2nd annual RegTech Association eco-system event that brings together 300 regulators, regulated entities, RegTechs, government, technology firms, allied associations, and professional services to examine regulatory and compliance challenges, all under one roof at Sydney’s waterfront.”

“Importantly, we are very pleased to be recognised as a leader in RegTech innovation and impact by being one of only ten companies selected to compete in the #AccelerateR Pitch Event, where we will present our value proposition to potential customers and investors. We look forward to the challenge”, said Mr Mammoliti.

RegTech has a clear vision to be a global leader in facilitating the building of higher performing, ethical and compliant businesses through regulation technology innovation and investment. The RegTech Association was founded in 2017 as a non-profit organisation that focuses on what is needed to support the growth of the sector and to accelerate RegTech adoption.

“RegTech is now vital to many industries; in addition to existing corporate and government governance requirements, the advent of the recent Royal Commissions has made regulation and compliance critical to all kinds of organisations. With our strong background in information management and governance, including enterprise recordkeeping, we look forward to supporting and promulgating the RegTech Association’s mission to be a global centre for excellence in technology for regulated industries,” said Mr Mammoliti.

The RegTech association brings together government, regulators, regulated entities, professional services and founder-led RegTech companies to ensure collaboration between all of the parties, promoting the RegTech industry as widely as possible, resulting in action in the uptake of RegTech proof of concepts and deployed RegTech solutions across the eco-system. Catch the event 6-7 March on Sydney’s waterfront, Doltone House, Darling Island, Pyrmont, a 15 minute walk from the CBD.

iCognition Updates, RM Workflow, RM Workspace

iCognition wins innovation grant

iCognition has won an Innovations Connections Grant to work with CSIRO and University of Canberra  to undertake User Experience (UX) research and design on RM Workspace and RM Workflow. This work will be used to further the company’s commitment to developing usable, useful, effective and satisfying products.

iCognition won the grant based on a strong history of research and ability to collaborate with public institutions. The senior researcher, Caronne Carruthers-Taylor, has extensive experience in human centred design and is supported by a University of Canberra researcher, under the supervision of Professor Raghavendra Gudur. The grant is administered by CSIRO.

“This demonstrates iCognition’s ongoing commitment to UX design improvements in our products,” said Nigel Carruthers-Taylor, Principal and Director. “In fact, this is at least the fourth major UX design iteration we have conducted on our products, resulting in incrementally more usable and useful solutions for our customers.”

“This research and design work will inform future product versions, which are included as part of the product maintenance fees,” said Mr Carruthers-Taylor. “We look forward to visiting our clients in Sydney and Canberra to undertake this research and delivering greater business benefits and return on investment for our customers.”

iCognition Updates, RM Workflow, RM Workspace

iCognition delivers returns by automating Government business processes

Information Management and Governance (IMG) specialist, iCognition Pty Ltd, recently delivered significant client business improvements by automating asset management and correspondence management processes using iCognition’s RM Workflow product.

NSW Property and Advisory Group (PAG), an organisation of 900 staff within the NSW Department of Finance, Services and Innovation portfolio, engaged iCognition to migrate a legacy Objective ECM system to Micro Focus Content Manager (CM), and automate business processes using iCognition’s RM Workflow.

“The migration was a very complex one, involving over 300 pages of specifications to ensure a successful replication of the Objective ECM functions in Content Manager,” said Nigel Carruthers-Taylor, iCognition Principal. “This included workflows that automated asset management and correspondence management processes. We successfully completed the Objective migration with very few errors, and PAG is now experiencing an excellent uptake in business process participation via RM Workflow, with over 300 active workflows within the system.”

RM Workflow is a user centric web interface built on top of the Micro Focus Records/Content Manager workflow engine that is zero footprint and cloud ready. The business processes are defined in CM, ensuring information security and audit capture, while RM Workflow delivers ease of access and use for end users. Key to the product is the user experience: users can create, modify and interact with records, locations, workflows and activities from within the easy-to-use web interface, and/or via customisable email notifications.

Another iCognition client, NSW Department of Justice, is currently installing it to manage their Ministerial correspondence and briefings processes for a very large number of staff.

“The ROI on this product is excellent. Installing and managing it is minimal effort, as it is server-based and does not require a desktop rollout,” said Mr Carruthers-Taylor. “Additionally, the product is totally configurable by the client, avoiding costly setup scripting or development, and the reconfiguration effort is minimal when business processes change. Great returns can be expected for existing CM clients, as a small investment unlocks the value of pre-existing CM workflow functionality that is usually dormant.”

RM Workflow not only delivers existing CM workflow functions in an easy-to-use interface; it provides additional value functions such as an analytics dashboard, online editing, timeline management and other functions. For PAG a key function was to dynamically allow for multiple approvers in workflows: staff can enter as many assignees as they like when creating workflows, and RM Workflow dynamically generates additional approval paths for every assignee.  Previously this could only be achieved through creating multiple CM workflow templates, requiring staff to clumsily select the appropriate template each time.

The take-up of the CM solution at PAG was also facilitated by the implementation of RM Workspace across the 900 staff. This enabled PAG to expand their digital transformation agenda through better user adoption and collaboration around information in CM.

“Overall, RM Workflow delivers ease of business process interaction, while CM delivers assurance around the business process and compliance management. This solution increases the efficiency, quality and transparency of business processes, and helps enable your digital transformation,” said Mr Carruthers-Taylor.

For more information about the solutions provided by iCognition visit our websites at www.icognition.com.au and www.rmworkspace.com.au, or contact

Nigel Carruthers-Taylor, Principal and Director,
Ph: 0417 692 178
Email: nigelct@icognition.com.au

 

iCognition Updates

iCognition Appointed to Defence Panel

iCognition is very excited to announce that it has been named as a member of the new ICT Provider Arrangement (ICTPA) Panel (SON 3520191) which will run through to 2023 and replace the Application Managed Services Partnership Agreement (AMPSA).

This is an exclusive arrangement with just 125 companies currently appointed to the panel. Services that can be provided through the panel include:

  • Systems Integration
  • Application Services
  • ICT Services

iCognition’s CEO, Joe Mammoliti commented, “Appointment to this panel is a testament to the Information Management and Governance leadership and innovation iCognition’s team has been delivering to the public sector. We are very humbled and excited by the recognition of iCognition’s capabilities by CIOG to support their department. Our team looks forward to supporting the Department across its full range of Information Management and Governance requirements.”

“iCognition is one of the fastest growing Information Management and Governance consultancy and implementation partner in the Australian Government sector. As the Micro Focus Information Management & Governance APAC Partner of the Year, the appointment to ICTPA recognises iCognition’s vision, supports its continued growth, and allows us to demonstrate the excellence of our team of Information Management practitioners and solutions architects,” said Mr Mammoliti.