EDRMSaaS, iCognition Updates

iCognition to move UNSW to TRIM-as-a-Service cloud

Information Management and Governance specialist, iCognition Pty Ltd, has won a large three-year contract to transition the University of NSW HPE TRIM Electronic Document and Records Management System (EDRMS) to the cloud and expand its usage, initially to 3,200 users but with the capability for 10,000 users.

“The transition will be a ‘lift, shift, upgrade, and expand’ of the existing 1200 seat TRIM system to an NTT Communications cloud environment,” said Joe Mammoliti, iCognition CEO. “The upgrade will move the University to the latest version, HPE Content Manager v9.1”.

The service will then be a fully managed cloud service provided by iCognition, including technical maintenance, help desk, DR, and backup, all on a scalable and elastic platform. This will not only take the pressure off UNSW IT, but it will provide UNSW with annual upgrades to secure the latest technologies so they can remain focused on their digital transformation to improve business processes and deliver better client services.

“This is a true fully managed, secure, scalable and elastic cloud service”, said Mr Mammoliti. “The expanded service will immediately be available to 3,200 users, but through elastic infrastructure and licencing arrangements the University has the option to expand the service to 10,000 users through annual true-ups in the contract agreement.”

An Office 365/SharePoint-HPE CM integration is included in the solution to enable UNSW to manage content in SharePoint. UNSW also has the option to add other services over time, such as EDRMS management or even records management, as well iCognition’s RM Workspace to improve user adoption and link into HPE ControlPoint for Federated Search.